Vodafone needed to prototype a tool for a self-optimising internet based network, to inspire complete confidence for users which would actively manage unpredictable demand of data during peak periods, like Black Friday or the Rugby World Cup. We worked closely with the tech team to determine the best possible outcomes. Iterative wireframing helped us to shape the UX and UI of the application, refining complex data sets into intelligent, usable design.
We mapped and analysed an intricate web of data-driven insight and automation, making the complex as straightforward as possible here was key. With the integrated notifications from the AI tool at the core, we designed a robust yet elegant dashboard solution. Working in real time, it identified, managed and reacted to fluctuating data demand, maintaining the tool constantly up to date.
Our response enabled users to be confident in the system capabilities at a glance. A neutral and light colour palette provided a high contrast for the traffic light red, amber, green emergency notification system, creating a distraction free user interface.
Creating confidence for unpredictable peak of data.
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